Privacy Policy

Myokore, LLC Privacy Policy

Last updated: February 24, 2020

This Privacy Policy describes the Myokore, LLC (the “Company,” “we”, “us,” or “our”) policies and procedures on the collection, use, and disclosure of your information (“your Personal Information”) when you use our website at https://myokore.com (the “Website”) and place orders with us.  It also tells you about your privacy rights and how the law protects you.

By visiting our Website or using the Service, you agree to the collection, use, disclosure, or sharing of information in accordance with this Privacy Policy.

This Privacy Policy applies only to information we collect at and through our Service.  Our Website also contains links to third party sites that are not owned or controlled by the Company.  Please be aware that we are not responsible for the privacy practices or the security of such other sites.  We encourage you to be aware when you leave our Site and to read the privacy statements of other websites that collect personal information.

Collecting and Using Your Personal Information

Types of Information Collected

Personal Information

While using our Service, we may ask you to provide us with certain Personal Information that can be used to contact or identify you.  Personal Information includes any information that identifies you:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Payment information
  • Purchase history, product and service selections, and other things that identify you
  • Under certain circumstances, your device’s Internet Protocol address (“IP Address”)

Usage Data

Usage data is collected automatically when using the Service, but it does not provide information that can identify you.

Usage data may include information such as your device's IP Address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP Address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device. [We will not collect geolocation data unless you specifically provide your consent.]

Tracking Technologies and Cookies 

“Cookies” are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website among its many uses. We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service and to offer you products, programs, services, or targeted advertising. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, You may not be able to use some parts of our Service.

Use of Your Personal Information

We use your Personal Information for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage your account: to manage your registration as a user of the Service. The Personal Information you provide can give you access to different functionalities of the Service that are available to you as a registered user and member.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with Us through the Service.
  • To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide you with news, special offers and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
  • To manage your requests: To attend and manage your requests to us.

We may share your Personal Information in the following situations:

  • With Service Providers and Business Partners: We use service providers and business partners to assist with providing our products and Services to you, host our Website, send out email updates, provide marketing and advertising services for us, and process payments. These service providers and business partners will have access to your Personal Information in order to provide these services, but when this occurs, we implement reasonable contractual and technical protections to limit their use of your Personal Information. 
  • For Business transfers: We may share, disclose, or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a third-party social media service, your contacts on the third-party social media service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.

Retention of Your Personal Information

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data for a longer period of time, to the extent necessary to comply with our legal obligations (for example, to respond to a legal subpoena or if we are required to retain your data to comply with applicable laws); to resolve disputes; or to enforce legal agreements, rights, or policies.

The Company will also retain anonymized and aggregated usage data for internal analysis purposes.

Transfer of Your Personal Information

Your information, including Personal Information, is processed at the Company's operating offices and in any other places where the parties involved in the processing or storage of your Personal Information are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, partnership, joint venture, acquisition, or asset sale, Your Personal Data may be disclosed or transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.  The Company may also share Your Personal Data with any parent company, subsidiaries, joint ventures, or other entities under a common control. We may also provide your data to our agents, vendors, service providers who perform functions on our behalf,  and third-party contractors. We expect these other entities will honor this Privacy Policy.

If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business or the Site to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your personal information to the new owner. In such a case, unless permitted or otherwise directed by applicable law, your information would remain subject to the terms of the applicable privacy policy in effect at the time of such transfer.

Other Circumstances

The Company may disclose Your Personal Data in the good-faith belief that such action is reasonably necessary to:

  • Comply with a legal obligation
  • Comply with a subpoena, court order, or other legal process, governmental request, or requirement applicable to our Company
  • Protect or defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing or fraud in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Security of Your Personal Information

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, We cannot guarantee its absolute security.

Processing of Your Personal Information

Service providers have access to your Personal Information in order to perform their tasks on our behalf, and we expect them not to disclose or use it for any other purpose. We include some examples of our service providers below, but this list is not meant to be exclusive.

Analytics

We may use third-party service providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en.

Advertising

We may use service providers to show advertisements to you to help support and maintain our Service.

Google AdSense DoubleClick Cookie

Google, as a third-party vendor, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet. You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/.

Email Marketing

We may use your Personal Information to contact you with newsletters, marketing, or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Payments

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors). We do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of Your Personal Information is governed by their Privacy Policy and applicable security standards.

Stripe

Their Privacy Policy can be viewed at https://stripe.com/us/privacy.

Facebook Fan Page

The Company has entered into agreements with Facebook that define the terms for use of the Facebook Fan Page, among other things. These terms are mostly based on the Facebook Terms of Service: https://www.facebook.com/terms.php. Visit the Facebook Privacy Policy https://www.facebook.com/policy.php for more information about how Facebook manages Personal data or contact Facebook online, or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.

Facebook Insights

We use the Facebook Insights function in connection with the operation of the Facebook Fan Page, in order to obtain anonymized statistical data about Our users. For this purpose, Facebook places a Cookie on the device of the user visiting Our Facebook Fan Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period. Facebook receives, records and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Fan Page and services by other companies that use Facebook services. For more information on the privacy practices of Facebook, please visit Facebook Privacy Policy here: https://www.facebook.com/full_data_use_policy.

 

“Do Not Track” Policy

The Website does not currently recognize and process “do not track” signals from different web browsers.  For more information on “do not track,” please visit http://www.allaboutdnt.org.

Children’s Privacy

Our Service is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian, and you are aware that your child has provided us with Personal Information, please contact us and we will remove that information from our servers.

We also may limit how We collect, use, and store some of the information of Users between 13 and 18 years old. In some cases, this means We will be unable to provide certain functionality of the Service to these users.

“Shine the Light” Act

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of Personal Information the business shares with third parties for that third party’s own direct marketing purposes, and the identities of those third parties with whom we have shared such information during the immediately preceding calendar year.  If you are a California resident and want a copy of this notice, please submit an email request to [info@myokore.com].  Please allow 30 days for a response. 

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes.  Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: contact@myokore.com, with the subject line: “Privacy”
  • By visiting this page on our website: https://myokore.com/
  • You may also contact us by mail at:

MYOKORE, LLC

20801 Biscayne Blvd., Suite 455

Aventura, FL 33180